At PCSDT, we strive to deliver high-quality educational products and services. If you are not completely satisfied with your purchase, our refund policy ensures a smooth and fair process. Below are the details of our refund policy based on our products and services:
Non-refundable: Once access to digital products (e-books, online courses, software, etc.) has been granted, refunds are not available.
Exceptions: If a technical issue prevents access, please contact us within 7 days of purchase. Refunds, if applicable, will be processed within 5-7 working days and credited to your bank account.
Eligibility: Returns and refunds for physical products (books, study materials, etc.) are accepted within 7 days of delivery if the product is unused and in its original condition.
Processing Time: Once the returned product is received and inspected, the refund will be initiated within 5-7 working days and credited to your bank account.
Non-refundable: Payments made for services (tutoring, workshops, etc.) are non-refundable once the service has commenced.
Partial Refunds: If you cancel a service before it begins, you may be eligible for a partial refund. Refunds will be processed within 5-7 working days.
To request a refund, please follow these steps:
We may update this refund policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.
If you have any questions about our refund policy or need assistance, please contact us:
Phone/WhatsApp: 91 9934662811
